Set up the 3CX app on your mobile
Make and take work calls on your mobile using your welcome email.
Change your status and call forwarding
Set yourself to Away or Do Not Disturb and choose where calls go.
Check your voicemail
Listen to messages from your phone or the app.
Transfer a call in the 3CX app
Pass a caller on, with or without announcing them.
Use 3CX on your computer
Make and take calls from your web browser.
Make a call in the 3CX app
Call a colleague or an outside number.
Put a call on hold in 3CX
Pause a call and pick it up again.
Park a call in 3CX
Put a call somewhere anyone in the office can pick it up.
Record your voicemail greeting
Set the message callers hear when you can't answer.
Send a chat message in 3CX
Message a colleague without calling.
Install 3CX on your Windows computer
Use the 3CX desktop app for calls.
Make a conference call in 3CX
Bring a third person into a call from the app or web client.
Get your voicemail by email in 3CX
Have new voicemails sent to your inbox as audio files.
Add a user and desk phone
Create a user and assign a supported desk phone so it sets itself up.
Add a SIP trunk
Connect 3CX to your phone line provider.
Route incoming calls
Send calls to your number to the right person or menu.
Create a ring group
Ring several people at once from one number.
Create a digital receptionist
Set up a phone menu like “Press 1 for sales”.
Set office hours and holidays
Tell 3CX when the office is open.
Back up your 3CX system
Save a copy of your settings before changes or updates.
Create a call queue
Hold callers in line until an agent is free.
Turn on call recording
Record calls for training or compliance.
Update 3CX
Install the latest updates safely.
Set up departments in 3CX
Group users by team, with their own hours and settings.
Block nuisance callers in 3CX
Stop calls from specific numbers.
Add BLF keys to desk phones in 3CX
Show colleagues' status on a provisioned desk phone.
Set up hot desking in 3CX
Let people log in to a shared desk phone with their own extension.
3CX app not ringing
Fix missed calls on your mobile.
Desk phone won't provision in 3CX
Fix a phone that won't pick up its settings.
3CX trunk not registered
Get outside calls working again.
One-way audio on 3CX
Fix calls where one side can't hear.
Can't log in to the 3CX web client
Get back into your 3CX account.
Outbound calls fail in 3CX
Calls to outside numbers don't connect or get a busy tone.
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