Change your status and call forwarding

Set yourself to Away or Do Not Disturb and choose where calls go.

3CX device

Your status controls what happens to calls. Each status can send calls somewhere different.

Steps

  1. Open the 3CX web client or app.
  2. Click or tap your status at the top (for example Available).
  3. Choose a status such as Away, Do Not Disturb or Lunch.
  4. To change where calls go for a status, open your status or forwarding settings and pick voicemail, your mobile or another extension.
  5. Remember to set yourself back to Available when you return.
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