Transfer a call in the 3CX app

Pass a caller on, with or without announcing them.

3CX device

The app offers a blind transfer and an attended transfer.

Steps

  1. During the call, tap Transfer for a blind transfer, or Att.Transfer to speak first.
  2. Pick the colleague or dial their extension.
  3. For an attended transfer, announce the caller, then tap to complete the transfer.
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