Can't log in to the 3CX web client
Get back into your 3CX account.
| What you need | Affects |
|---|---|
| Your 3CX welcome email | Your access to the Web Client |
1. Try these
- Use the right linkUse the Web Client link from your welcome email, not the admin address.
- Reset your passwordUse the forgotten password link, or ask your administrator.
- Clear the browserClear your cache or try a private window.
- Check your accountAsk your administrator to check your account isn't disabled.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Password is rejected | Check Caps Lock, then reset it. |
| Page won't load | The 3CX server may be down or blocked by your network. |