Block nuisance callers in 3CX
Stop calls from specific numbers.
| What you need | Affects |
|---|---|
| Admin access to the 3CX Admin Console, and the number exactly as it appears in the call log | Calls from that number |
1. Block the number
- Find the numberCheck the call log for the number exactly as it arrived.
- Open the block listIn the Admin Console, open the blocked numbers settings (in security settings).
- Add itAdd the number and save. Calls from it are rejected.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Calls still come through | The number may arrive in a different format, such as with the country code (for example +1, +44 or +61). Add that version too. |
| Callers hide their number | Some systems let you block withheld numbers. Check the security settings. |