Get to know your Fanvil X1S/X1SP
What's on the X1S/X1SP, and where to start.
Get to know your Fanvil X3S/X3SP/X3SG
What's on the X3S/X3SP/X3SG, and where to start.
Get to know your Fanvil X3U/X3U Pro
What's on the X3U/X3U Pro, and where to start.
Get to know your Fanvil X4U
What's on the X4U, and where to start.
Get to know your Fanvil X5U
What's on the X5U, and where to start.
Get to know your Fanvil X6U
What's on the X6U, and where to start.
Get to know your Fanvil X7/X7C
What's on the X7/X7C, and where to start.
Connect a phone, fax or alarm to a Fanvil ATA
Plug in an analogue device and start using it.
Transfer a call on a Fanvil phone
Pass a caller to a colleague.
Put a call on hold on a Fanvil phone
Pause and resume a call.
Mute a Fanvil phone
Stop the other person hearing you.
Turn Do Not Disturb on or off
Stop your Fanvil phone ringing.
Forward calls on a Fanvil phone
Send calls to another number.
Check voicemail on a Fanvil phone
Listen to your messages.
Make a conference call on a Fanvil phone
Add a third person to the call.
See your call history
Find missed and recent calls.
Change your Fanvil ringtone
Pick a tone you'll recognise.
Use a headset with a Fanvil phone
Make and take calls on a headset.
Set up a speed dial key on a Fanvil phone
Call a number with one press.
Pair a Bluetooth headset with a Fanvil phone
Go wireless on models with Bluetooth.
Set up a Fanvil GA10 or GA11 ATA
Connect an analogue phone, fax or alarm to VoIP.
Set up a Fanvil X1/X3 phone
Register a X1 and X3 series phone to your phone system.
Set up a Fanvil X4/X5 phone
Register a X4 and X5 series phone to your phone system.
Set up a Fanvil X6/X7 phone
Register a X6 and X7 series phone to your phone system.
Find a Fanvil ATA's IP address
Locate a GA10 or GA11 on your network.
Factory reset a Fanvil ATA
Wipe a GA10 or GA11 back to defaults.
Update Fanvil ATA firmware
Install newer firmware on a GA10 or GA11.
Use the second SIP account on a Fanvil ATA
Register a backup or second line.
Change the Fanvil ATA admin password
Secure the ATA's web page.
Connect an alarm or lift phone to a Fanvil ATA
Keep a monitored device working over VoIP.
Register a Fanvil phone to a SIP account
Add your provider's SIP details through the web page.
Factory reset a Fanvil phone
Wipe settings and start again.
Update Fanvil firmware
Install newer firmware through the web page.
Set an auto-provisioning server
Let your phone system configure the phone.
Set the time zone on a Fanvil phone
Fix the wrong time on screen.
Put a Fanvil phone on a voice VLAN
Separate phone traffic from computer traffic.
Set up a BLF key on a Fanvil phone
Show whether a colleague is on the phone.
Change the Fanvil admin password
Secure the phone's web page.
Export a Fanvil configuration
Save the phone's settings to a file.
Restart a Fanvil phone remotely
Reboot from the web page.
Add a second line to a Fanvil phone
Register another account, such as a shared line.
Set a static IP address on a Fanvil phone
Give the phone a fixed address on your network.
Fanvil ATA has no dial tone
Fix silence on a GA10 or GA11.
Fanvil ATA line won't register
Fix a GA10 or GA11 line that stays offline.
Fanvil line won't register
Fix a line that shows as unregistered.
Can't find the Fanvil phone's IP address
Get into the web page when you don't know the address.
Locked out of the Fanvil web page
Get back in when the password doesn't work.
No audio on a Fanvil phone
Calls connect but there's no sound.
Fanvil phone stuck starting up
Fix a phone that won't finish starting.
Fanvil BLF keys not lighting
Busy lamp keys don't show colleagues' status.
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