Set office hours and holidays on a UCM
Route calls differently when you're closed.

| What you need | Affects |
|---|---|
| Admin access to the UCM web portal | When calls use office hours destinations |
1. Set the hours
- Office timeOpen the time settings and set your Office Time for each day.
- HolidaysAdd public holidays.
2. Use them
In your inbound route, set destinations for office hours, out of hours and holidays, then save and apply.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Wrong times | Check the UCM time zone and NTP server. |