Set office hours and holidays on a UCM

Route calls differently when you're closed.

Grandstream UCM device
What you needAffects
Admin access to the UCM web portalWhen calls use office hours destinations

1. Set the hours

  1. Office timeOpen the time settings and set your Office Time for each day.
  2. HolidaysAdd public holidays.

2. Use them

In your inbound route, set destinations for office hours, out of hours and holidays, then save and apply.

Troubleshooting

ProblemLikely cause and fix
Wrong timesCheck the UCM time zone and NTP server.
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