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Back up a Grandstream UCM

Save your configuration safely.

Grandstream UCM device
What you needAffects
Admin access to the UCM web portalNothing changes; it saves a copy

1. Back up

  1. Open backupGo to Maintenance → Backup.
  2. Create a backupChoose what to include.
  3. DownloadDownload a copy and keep it off the UCM.

2. Schedule

Schedule regular backups to a network location.

Troubleshooting

ProblemLikely cause and fix
Backup failsCheck the storage location login and space.
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