Add a SIP trunk
Connect your Yeastar system to a phone line provider.
| What you need | Affects |
|---|---|
| Admin access to the Yeastar web portal, and your provider's SIP details | All outside calls |
1. Add the trunk
- Open trunksGo to Extension and Trunk → Trunk and click Add.
- Name itGive it a name, for example the provider's name.
- TemplateChoose your provider from the ITSP template list if it's there. Otherwise choose a general SIP trunk.
- Login detailsEnter the Hostname/IP, Domain, Username, Authentication Name and Password.
- SaveClick Save, then Apply if asked.
2. Check it
The trunk status should show Registered. Then set up inbound and outbound routes.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Status shows Unavailable | Re-check the login and server, and that the internet works. |