Create an extension
Add a new user extension on a Yeastar P-Series system.

| What you need | Affects |
|---|---|
| Admin access to the Yeastar web portal, and the person's name and email | The new extension |
1. Create it
- Open extensionsGo to Extension and Trunk → Extension and click Add.
- DetailsEnter the Extension Number, first and last name, and email address.
- PasswordKeep the generated Registration Password, or set a strong one.
- VoicemailOn the Voicemail tab, turn voicemail on and set a PIN.
- SaveClick Save, then Apply if asked.
2. Get them started
Send the Linkus welcome email so they can use the mobile or desktop app, and provision their desk phone.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Welcome email not received | Check the email server settings under System → Email. |