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Turn on call recording

Record calls on your Yeastar system.

Yeastar device

What you need	Affects
Admin access to the Yeastar web portal, and enough storage	Calls you choose to record

1. Turn it on

Open recording settingsOpen the call recording settings.
Choose what to recordChoose extensions, trunks or queues.
StorageSet where recordings are stored and how long to keep them.
SaveClick Save, then Apply if asked.

2. Check it

Make a test call and check the recording.

Troubleshooting

Problem	Likely cause and fix
No recordings saved	Check the storage location is mounted and has space.

Tell callers calls may be recorded, and check what the law requires where you are.

More Yeastar guides

Create an extension

Add a new user extension on a Yeastar P-Series system.

Add a SIP trunk

Connect your Yeastar system to a phone line provider.

Set up an inbound route

Choose where calls to your phone number go.

Set up an outbound route

Let extensions make external calls through your trunk.

Auto-provision a desk phone

Let Yeastar set up a supported desk phone for you.

Create an IVR (auto attendant)

Greet callers with a menu like “Press 1 for sales”.

See all Yeastar guides