Yeastar trunk not registered
Get outside calls working again.

| What you need | Affects |
|---|---|
| Admin access to the Yeastar web portal, and your provider's details | All outside calls |
1. Check it
- LoginCheck the username, password and server match your provider's details.
- InternetCheck the internet works.
- Status messageLook at the trunk status for an error.
2. Ask your provider
Confirm the account is active.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| 403 | Wrong password. |
| Timeout | Wrong server address, or blocked by a firewall. |