Yeastar trunk not registered

Get outside calls working again.

Yeastar device
What you needAffects
Admin access to the Yeastar web portal, and your provider's detailsAll outside calls

1. Check it

  1. LoginCheck the username, password and server match your provider's details.
  2. InternetCheck the internet works.
  3. Status messageLook at the trunk status for an error.

2. Ask your provider

Confirm the account is active.

Troubleshooting

ProblemLikely cause and fix
403Wrong password.
TimeoutWrong server address, or blocked by a firewall.
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