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Linkus not ringing

Fix missed calls on the Linkus mobile app.

Yeastar device
What you needAffects
Linkus on your mobileCalls to Linkus

1. On your phone

  1. NotificationsAllow notifications for Linkus.
  2. BatteryTurn off battery optimisation for Linkus.

2. In Linkus

  1. PresenceCheck your presence status allows calls.
  2. Sign in againLog out and back in.

Troubleshooting

ProblemLikely cause and fix
Only rings on Wi-FiCheck Linkus remote access is set up by your admin.
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