One-way audio on Yeastar
Fix calls where one side can't hear.

| What you need | Affects |
|---|---|
| Admin access to the Yeastar web portal, and router access | Calls with missing audio |
1. Fix the network
- SIP ALGTurn off SIP ALG on your router.
- NAT settingsIn Yeastar's SIP settings, add your public IP or hostname.
- RTP portsOpen the RTP ports on your firewall.
2. Test
Test from Linkus on mobile data.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Only remote users affected | Check port forwarding for remote extensions. |