Outbound calls fail on Yeastar

Calls to outside numbers don't connect.

Yeastar device
What you needAffects
Admin access to the Yeastar web portalCalls to outside numbers

1. Check Yeastar

  1. TrunkCheck the trunk is registered.
  2. RouteCheck the outbound route pattern matches the number.
  3. PermissionCheck the extension is allowed to use the route.
  4. Caller IDCheck the caller ID is one your provider allows.

Troubleshooting

ProblemLikely cause and fix
Some numbers failAdd patterns for those number types.
More Yeastar guides

See all Yeastar guides