Outbound calls fail on Yeastar
Calls to outside numbers don't connect.

| What you need | Affects |
|---|---|
| Admin access to the Yeastar web portal | Calls to outside numbers |
1. Check Yeastar
- TrunkCheck the trunk is registered.
- RouteCheck the outbound route pattern matches the number.
- PermissionCheck the extension is allowed to use the route.
- Caller IDCheck the caller ID is one your provider allows.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Some numbers fail | Add patterns for those number types. |