Send voicemail to email in FreePBX

Email users a copy of every new voicemail.

FreePBX device
What you needAffects
Admin access to the FreePBX admin panel, and a server that can send emailVoicemail notifications

1. Make sure email works

Check the server can send email, under System Admin → Email Setup if you have it, or set up a mail relay.

2. Turn it on

  1. Edit the extensionGo to Applications → Extensions and edit the extension.
  2. Voicemail tabEnter the email address and set Email Attachment to Yes.
  3. Delete after emailChoose whether to delete the message after emailing it.
  4. SaveClick Submit, then the red Apply Config button.

3. Test it

Leave a test message and check it arrives.

Troubleshooting

ProblemLikely cause and fix
Emails don't arriveCheck the spam folder and the mail log on the server.
More FreePBX guides

See all FreePBX guides