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Yealink BLF keys not lighting

Busy lamp keys don't show colleagues' status.

The key, the phone system or the account settings may be wrong.

Steps

  1. In the web page, check the key under DSS Key is set to BLF with the right extension and line.
  2. Check your phone system allows BLF for your extension.
  3. Restart the phone.
  4. If keys light up but don't pick up calls, check the pickup code is set on the key or under Features.
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