Can't log in to the UCM web portal
Get back into the admin portal.
| What you need | Affects |
|---|---|
| The UCM address | Your access to the portal |
1. Try these
- Address and portCheck the address and port, often 8089 for HTTPS.
- WaitToo many failed logins can block your IP. Wait, or try another computer.
- Default passwordUse the password on the label if it was never changed.
- Still locked outContact your installer or Grandstream support.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Page won't load | The UCM may be off, or you're on a different network. |