Phone won't register
Work through the usual causes of Register Failed or a missing line.
Go through these in order. Most registration problems are fixed by the first three.
Steps
- Re-enter the password.Copy and paste it if you can.
- Check the username, auth ID and server match exactly what your provider or PBX gave you.
Illustration. Your screen may look slightly different. - Confirm the port.Most systems use
5060, but some use5061(TLS) or another port. - Restart the phone, then the router.
- Check the phone has internet access.Does the date and time on screen look right?
- If the phone was used on another system, factory reset it and set it up again.
- Ask your provider whether your IP has been blocked after too many failed attempts.