Hosted or on-premise phone system?

Both work well. The right choice depends on your size, budget and IT skills.

Steps

1. Hosted (cloud): the provider runs it.Low upfront cost and little maintenance, with a monthly fee per user.
2. On-premise: you run it on your own server.More control and no per-user fees, but you handle updates, backups and security.
3. Small businesses without IT staff usually suit hosted.
4. Whichever you choose, check call quality, support hours and how easy it is to add users.