Choppy or robotic call audio

Quick checks before you call IT.

Call quality depends on your internet connection more than the phone.

Steps

  1. Check whether someone nearby is streaming video or downloading large files, and pause it if you can.
  2. On Wi-Fi or a mobile app, move closer to the router or switch to a wired connection.
  3. On a mobile, try switching between Wi-Fi and mobile data.
  4. Note the time and who you were calling, then tell your administrator so they can check the network.
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