Choppy or robotic call audio
Quick checks before you call IT.
Call quality depends on your internet connection more than the phone.
Steps
- Check whether someone nearby is streaming video or downloading large files, and pause it if you can.
- On Wi-Fi or a mobile app, move closer to the router or switch to a wired connection.
- On a mobile, try switching between Wi-Fi and mobile data.
- Note the time and who you were calling, then tell your administrator so they can check the network.