Transfer a call on a Yealink phone
Send a caller to someone else, announced or straight through.
An announced transfer lets you check the person can take the call first.
Steps
- During the call, press Transfer (or the TRAN soft key).The caller is put on hold.
- Dial the extension or number.
- To announce the call, wait for an answer, explain who's calling, then press Transfer again.
Illustration. Your screen may look slightly different. - To send it straight through, press Transfer again (or B Transfer) as soon as it starts ringing.