Phones blocked by the FreePBX firewall

Unblock phones that keep getting locked out.

FreePBX device
What you needAffects
Admin access to the FreePBX admin panelPhones that can't connect

1. Unblock

  1. Check for a blockCheck whether the phone's IP is blocked by intrusion detection.
  2. Unblock itUnblock it, and add trusted office IPs to the whitelist.

2. Stop it happening again

Fix the wrong password on the phone that caused the block.

Troubleshooting

ProblemLikely cause and fix
Gets blocked againA phone or old device is still trying with a wrong password.
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