Phones blocked by the FreePBX firewall
Unblock phones that keep getting locked out.

| What you need | Affects |
|---|---|
| Admin access to the FreePBX admin panel | Phones that can't connect |
1. Unblock
- Check for a blockCheck whether the phone's IP is blocked by intrusion detection.
- Unblock itUnblock it, and add trusted office IPs to the whitelist.
2. Stop it happening again
Fix the wrong password on the phone that caused the block.
Troubleshooting
| Problem | Likely cause and fix |
|---|---|
| Gets blocked again | A phone or old device is still trying with a wrong password. |