Cisco phone has no network or IP address

Fix a phone that can't get on the network.

Cisco device

The phone needs a working connection and an address from your network.

Steps

  1. Check the cable is in the network port, not the PC port.
  2. Try another cable and wall port.
  3. Check Settings → Status → Network status for an IP address.
  4. Ask your network administrator whether DHCP or the voice VLAN is set up for the port.
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