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Get to know your Cisco 6861

What's on the 6861, and where to start.

Cisco device

The 6861 is part of the Cisco 6800 range. Cisco's entry multiplatform phones.

What it has

  1. Keys and screenA small number of line keys.
  2. ConnectionsSome models add Wi-Fi.
  3. Wi-FiBuilt in. See “Connect a Cisco phone to Wi-Fi”.
  4. HeadsetsWired headsets.
  5. NextFollow the setup guide for the 6800 series, then try the user guides for calling, transfers and voicemail.
Tip: Exact features can vary between variants, so check the data sheet for your exact model.
More Cisco guides

Connect a Cisco phone to Wi-Fi

Set up Wi-Fi on the 6861, 8861 or 8865.

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Transfer a call on a Cisco phone

Hand a call to someone else.

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Forward calls on a Cisco phone

Send all your calls to another number.

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Turn Do Not Disturb on or off

Stop your Cisco phone ringing.

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Make a conference call on a Cisco phone

Add a third person to your call.

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Check voicemail on a Cisco phone

Listen to your messages.

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See all Cisco guides